Article in Leadership Excellence Magazine
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See Page 10 for Robert Whipple's latest article on building an environment of trust. This issue also contains informative leadership articles by Tom Peters, Stephen R. Covey, Ken Blanchard, and others.
Other Articles:
Interview by Yvonne Divita:
Discussion of Understanding E-Body
Language. Lipsticking: Smart Marketing to Women Online Blog, July 6, 2006
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to Article
Westside News Article
"Hilton
man explains E-body Language in new book " Westside News,
July 16, 2006"
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Article in Communiqué Newsletter:
Virtual teams that invest time and energy up front in creating explicit operating principles and team norms stand a far better chance of moving forward more quickly than teams that omit this critical step. This article, co-authored by Chrysalis principal Nancy Settle-Murphy and LeaderGrow, Inc. president Robert Whipple, focuses on a few crucial areas that remote global teams most need to pay attention to when articulating their operating principles. "Galvanize global virtual teams with clear operating principles," Communiqué, June 2006
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Article in Training + Development Magazine:
The ability to decode E-body Language accurately is critical to prevent misunderstandings when communicating online. The secret is to give proper attention to the details written in the text. "E-Body Language: Decoded," Training + Development Magazine, February 2006
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Summary of Understanding E-Body Language:
Imagine a world where there are fewer misunderstandings, less wasted time, and fewer squabbles in e-mail communications. The productivity improvement available to any place of business is easily obtained with proper training on Understanding E-Body Language.
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Dynamics of Peer Cooperation article:
Effective organizations require all members to contribute in an atmosphere of cooperation. Unfortunately, in most groups, stress between people at the same level creates unnecessary distractions from the organization's mission. "Peer Cooperation is Vital to Healthy Organizations," Rochester Business Journal - October 7, 2005, addresses this issue.
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How to Build an Environment of Trust:
Every day, in hundreds of situations, the actions of leaders at all levels create or destroy trust. Read how "Consistency can help leaders prevent lack of trust," Rochester Business Journal- November 29, 2002.
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Excerpts:
The following is a summary of quotes from various articles and presentations by Bob Whipple:
"The most important task that a speaker can accomplish is to get inside a person's head so they can absorb information. Good trainers communicate on all channels: verbally, visually and kinesthetically."
Effective Trainers Find Methods of Engaging Learners' Attention
"In organizations where trust levels are low, problems become huge obstacles. Even small problems can cause time-consuming damage control while individuals or groups sort out reality from fiction. You can test this in your own organization by keeping track of how much time you spend on internal battles rather than focusing on external issues."
Office Problems are Greater when Internal Trust is Low
"As a manager or leader, I do not believe that you or anyone else can motivate people... motivation comes within each of us. What you can do is create a process or culture whereby employees will choose to become motivated to perform at peak levels. If you set out to motivate others, you may succeed at improving morale for a short while by providing perks (picnics, hat days, dress-down days, cash bonuses, extra time off, etc.), but you will not make the necessary fundamental mind shift to a more lasting improvement... The key to generating personal motivation is to create a culture of trust and affection within the organization."
Motivation Grows from Culture of Trust, Affection
"Too often the vision statements that leaders come up with are plaques on the wall. They sound politically correct, but they don't tug at the heartstrings of everyone in the organization. 'Are we really doing what we need to be doing? Do the people perceive that we mean it? Do they see a better life if they enroll in it?' When you start asking questions like that, you start building a solid foundation for developing a positive work environment and culture."
Tired of Putting Out Fires? Remember Your Goals!
